Cruise Queries

For cruise enquiries we ask that passengers check their cruise line paperwork for appropriate contact details and speak directly to the cruise line operator with any queries.

Please do NOT contact VTS or the Harbour Masters Office for cruise enquiries as they will be unable to assist.

Please contact the appropriate Cruise Line or email A list of contact numbers can be found here.

Vessel Queries

Vessel Traffic Services (VTS) and Port Planning

The Operations Room of VTS (24/7/365) and Port Planning (Office Hours), is situated at the below address:

Vessel Traffic Services Centre
Ocean Gate
Atlantic Way
SO14 3QN

Phone Number: 023 8060 8208

You can also contact us by e-mail:

Harbour Master

For general Harbour Master queries, including general queries relating to marine matters within the Southampton VTS area, please contact ABP reception on the above number (Mon-Fri 0830 – 1630), or email

Dangerous Goods

For information regarding dangerous goods please email

For information relating to vessel bookings for Southampton Docks, Marchwood Military Port, Esso Fawley Marine Terminal and aggregate berths on the River Itchen, please use the below contact details:

Port Planning: 023 8060 8208. 


Southampton Berthing Office

For information on vessel berth allocations and berth restrictions and parameters please email

General Queries

ABP Reception

For general enquires please contact ABP Reception on 023 8048 8800. This number is available Monday – Friday 0830 to 1630.