CONTACT US

Cruise Queries

For cruise enquiries we ask that passengers check their cruise line paperwork for appropriate contact details and speak directly to the cruise line operator with any queries.

Please do NOT contact VTS or the Harbour Masters Office for cruise enquiries as they will be unable to assist. Please contact the appropriate Cruise Line or email cruise@abports.co.uk. A list of contact numbers can be found here.

General Queries

ABP Reception

For general enquires please contact ABP Reception on 023 8048 8800. This number is available Monday – Friday 0830 to 1630.

Vessel Traffic Services (VTS)

Please do NOT contact VTS or the Harbour Masters Office for cruise enquiries as they will be unable to assist. Please contact the appropriate Cruise Line or email cruise@abports.co.uk. A list of contact numbers can be found here.

The Operations Room of VTS, which is manned 24 hours a day, is situated at the below address:

Vessel Traffic Services Centre
Ocean Gate
Atlantic Way
Southampton
SO14 3QN

Phone Number: 023 8060 8208

If your enquiry is not urgent, please contact us by email at southamptonvts@abports.co.uk and someone will get back to you as soon as possible.

For enquiries relating to movements and transits through the Southampton VTS area, please visit the live information section of our website.

VHF R/T: The Vessel Traffic Services (VTS) centre, Southampton, call sign ‘SOUTHAMPTON VTS’, guards channels 9, 12, 14 and 20, and monitors channels 71 and 74.

Harbour Master

For general Harbour Master queries, including general queries relating to marine matters within the Southampton VTS area, please contact ABP reception on the above number (Mon-Fri 0830 – 1630), or email hmsouthampton@abports.co.uk

Dangerous Goods

For information regarding dangerous goods please email sotondg@abports.co.uk

For information relating to vessel bookings for Southampton Docks, Marchwood Military Port, Esso Fawley Marine Terminal and aggregate berths on the River Itchen, please use the below contact details:

VTS Datacentre: 023 8060 8208. Please note this number is available Monday to Friday 0800 – 1600

Email: sotondg@abports.co.uk for out of hours queries.

Southampton Berthing Office

For information on vessel berth allocations and berth restrictions and parameters please email berthingofficers@abports.co.uk